Integrity Staffing Solutions
Integrity Staffing Solutions

Call Center Representative

Pay: $15.80 Per Hour
Phoenix, Arizona
Contract To Hire
Posting date: 1/25/2021
Job ID: 76079

 

Assisting with this position:
Celeste Randall

Job Description
Job Description

Job Title: Call Center Rep

Location: Phoenix, AZ

Shift: 9:00am-6:-00pm & 10:00am-7:00pm
Pay: $15.80/hr

 

About Us

 

Opportunity is everything.

At Integrity, we're passionate about connecting great talent with great companies across North America. We take an associate-first approach because when our associates succeed, our clients succeed. If you’re looking to grow your career, or just need a part-time gig, you’ve come to the right place. We’ve got thousands of job opportunities available at amazing companies across the country. Plus, we offer benefits that provide better lives, both on and off the clock. Medical and dental are just the beginning. From free online education programs to financial tools, we provide the opportunities, programs, and community resources our associates need to be successful, productive, and fulfilled.

If you’re ready for your next challenge, we’re ready to be your Opportunity Engine. Let’s work together.

 

About the Position

Our client is a leader in vocational programs. They are currently looking to bring on a team player to fill an exciting role as a Call Center Customer Service Rep

 

Job Duties and Responsibilities:

  • Utilizing multiple computer systems (like Salesforce five9) while assisting students or prospects
  • Make High Volume Outbound calls 
  • Viewing scheduling and time reporting systems while assisting students or prospects
  • Answer questions and provide insight to students or prospects who have sent in requests
  • Use a script to prescreen prospects for minimum qualifications before warm transferring the prospective student to next step of speaking to an admissions advisor where their skills/interest will be accessed
  • Keep accurate student and prospect records by correctly dispositioning all student inquiries
  • Makes a dynamic impression, sparks interest, and demonstrates the value of speaking with our admissions department.

 

Requirements:

  • Preferred: those who can work flexible schedules to adjust as business needs change
  • Preferred: Previous Call Center Experience (Inbound and/or Outbound)
  • Customer Service Experience
  • Experience using multiple computer systems or programs (i.e Microsoft Office, Salesforce or five9, power dialer)
  • Comfortable meeting performance metrics related to quality and call handle times
  • HS Diploma or Equivalent
  • Must Satisfy Background

 

 Benefits and Perks

  • Competitive salary with weekly pay
  • Day 1 Benefits: Health, Dental, Vision and Life Insurance
  • Monthly office breakfast & lunch
  • Incentives for reaching goals: parking spots, employee lunch
  • Opportunity for professional growth within company
  • Team building activities & events
  • A fun environment where work-life balance is valued
  • No weekends

 

If you have the above experience and are immediately available, please apply NOW for consideration.

 

Questions? Please contact Integrity Staffing @ 623-792-5215.

 

Integrity Staffing Solutions is an Equal Opportunity Employer.

 

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Disability Accommodations

As an equal opportunity employer, Integrity Staffing Solutions is committed to a diverse workforce and to a barrier-free application process. As part of the Integrity Staffing Solutions Accessibility Policy, if you have a disability and are having issues accessing any portion of our website or in applying for a job, please contact us for direct assistance by sending an email to er@integritystaffing.com. Include your name, phone number, email address and the nature of your issue. Only communications regarding disability access issues will receive a response. A member of our staff will be in contact with you within 48 business hours, Monday-Friday, excluding holidays, to discuss the information you have provided and to help you complete your inquiry. Thank you for your patience and our team is looking forward to assisting you.

Consent to Contact

  1. By applying with Integrity, submitting a job application and/or clicking “Click Here For 5 Minute Application” anywhere on this page, you consent and allow Integrity and its agents to contact you at the telephone number provided, by text message, voice call, automated dialer, pre-recorded call or any other method, regarding job opportunities, and agree and authorize that Integrity may use automated calls or texts to alert you of interview dates, start date reminders or any other job related communications.
  2. By submitting your Indeed profile to Integrity and applying for this position, you are confirming that the telephone number you provide in your Indeed profile and job application belong to you and that you have the authorization to provide consent that this number be used as your contact method. You also confirm that this is the number you are requesting we use to contact you and you give your unrestricted consent to Integrity that will allow them to make pre-recorded calls, texts calls using an automated dialer or automated texts to this telephone number.
  3. You also understand and agree you are required to notify Integrity in writing of any changes to the provided phone number or the above consent. This includes, but is not limited to, informing Integrity if you no longer own or control the telephone number you are providing. You agree to indemnify Integrity against any damages that it incurs for your failing to provide changes to your phone number or your consent. You can opt out of receiving these communications any time by simply pressing 3 during an automated call, or entering STOP after a text message.


Ready for your next Opportunity?

To apply for one of our opportunities offered by Integrity Staffing Solutions, please click the apply button and then follow the steps following the application.

INTEGRITY STAFFING IS AN EQUAL OPPORTUNITY EMPLOYER