Integrity Staffing Solutions is a national leader in matching talented people to some of the nation’s leading jobs. We offer a variety of openings across the US in the areas most prestigious organizations. We offer excellent benefits after only one week of work. If you do not see the opening you are looking for today, make sure to join our talent community and stay connected to receive job tips and hear about job openings as they open.
Integrity Staffing has openings for temp to hire Call Center Collections. These are great temp to hire positions.
• Make outbound collection attempts (on financial products like auto loans, visa cards, mortgages, etc.) by phone and mail according to department standards
• Accept inbound calls/emails and returning phone calls and emails in a timely manner
• Explain or resolve defaults and delinquencies with members' accounts
• Conduct skip tracing, as necessary, to obtain contact information in order to contact delinquent/defaulted members
• Review accounts for action such as repossession, foreclosure, legal filing, closure, suspension and charge off
• Review accounts for workout arrangements such as extensions, interest only payments, forbearance and partial payments
• Transact routine financial business or refer to the appropriate team member
• Minimum 1-3 years' previous customer service experience
• Exceptional negotiation skills via phone and in-person
• Typing speed 35-40 WPM
• Basic understanding of loan calculations including APR, amortization schedules, simple interest calculations
Schedule: 40 hours per week (schedule will fall within 6am - 6pm, M-F
Must have reliable transportation as these positions are not bus accessible
Background, drug screening, and typing test will be administered during the interview process
Integrity Staffing Solutions is an Equal Opportunity Employer.