Integrity Staffing Solutions
Integrity Staffing Solutions

Customer Service Representative

Franklin, Tennessee
Contract
Posting date: 7/24/2019
Job ID: 61642

 

Assisting with this position:
Christina Mancinelli

Job Description
Job Description

Call Center Representative in Franklin, TN        


Integrity Staffing Solutions is currently seeking a Call Center Representative in the Franklin area. Integrity Staffing Solutions provides comprehensive professional level staffing services on a nationwide basis and has been bringing companies and professionals together almost 20 years. At Integrity Staffing Solutions, we find the best, highest paying professional level positions within the top companies in the area. Most of the positions we identify will never be found in a newspaper or online because of the exclusive relationships we have with our clients who trust Integrity Staffing Solution's recruiting team to identify top talent to fill their critical hiring needs. Finding a top paying job at a great company is often like signing the contract of a lifetime; let us get to work for you today!


Responsibilities:

Bring continuous improvement mindset to a growing Senior Supplement insurance operation. Process new business files in a key team role supporting New Business operations. Take individual ownership for delivery on cycle-time, accuracy and compliance standards on new business applications as part of a high-performance team of accountable, self-directed professionals. Work collaboratively with and assist the underwriters and supporting departments to ensure the applicants and agents receive superior service consistent with the Client’s values. Core responsibilities are to issue/activate new applications. Enter corresponding memos to document action taken on file. Follow up in a timely matter all pending applications to completion. Escalate customer concerns/issues to Team Leader for resolution when appropriate.

Required Skills:

  • Knowledge of Microsoft Office products (Word, Excel, PowerPoint, Outlook, Internet Explorer)
  • Strong written and verbal communication skills
  • The ability to listen, clarify, and respond well to questions in a timely manner
  • 2+ years’ experience required

 
Additional Information:

  • Hours: 8:00 AM – 5:00 PM
  • Pay: $13.00
  • Employment Type: Contract
  • Limited medical and dental coverage for contractors and their families available immediately
  • Opportunities for professional growth.

As an equal opportunity employer, Integrity Staffing Solutions is committed to a diverse workforce and to a barrier-free application process. As part of the Integrity Staffing Solutions Accessibility Policy, if you have a disability and are having issues accessing any portion of our website or in applying for a job, please contact us for direct assistance by sending an email to er@integritystaffing.com . Include your name, phone number, email address and the nature of your issue. Only communications regarding disability access issues will be receive a response. A member of our staff will be in contact with you within 48 business hours, Monday-Friday, excluding holidays, to discuss the information you have provided and to help you complete your inquiry. Thank you for your patience and our team is looking forward to assisting you!!


INTEGRITY STAFFING IS AN EQUAL OPPORTUNITY EMPLOYER

OPENAF

 



Disability Accommodations

As an equal opportunity employer, Integrity Staffing Solutions is committed to a diverse workforce and to a barrier-free application process. As part of the Integrity Staffing Solutions Accessibility Policy, if you have a disability and are having issues accessing any portion of our website or in applying for a job, please contact us for direct assistance by sending an email to er@integritystaffing.com. Include your name, phone number, email address and the nature of your issue. Only communications regarding disability access issues will receive a response. A member of our staff will be in contact with you within 48 business hours, Monday-Friday, excluding holidays, to discuss the information you have provided and to help you complete your inquiry. Thank you for your patience and our team is looking forward to assisting you.

Ready for your next Opportunity?

To apply for one of our opportunities offered by Integrity Staffing Solutions, please click the apply button and then follow the steps following the application.

INTEGRITY STAFFING IS AN EQUAL OPPORTUNITY EMPLOYER