Integrity Staffing Solutions
Integrity Staffing Solutions

Retail Associate-Arlington TX

Pay: $15.00 Per Hour
Arlington, Texas
Posting date: 10/19/2019
Job ID: 21557

Job Description
Job Description

Customer Experience Associates (CXA) will be responsible for ensuring that all of our customers have the Cinderella Experience that has personified our clients winning brand. This role will act as a subject matter expert who delivers empathetic, detail-oriented solutions to our customers. As our frontline, all CXAs are trained and positioned for optimal employee effectiveness. You will be working with a great team with supportive team leaders. We are committed to providing employees with opportunities for growth and development, as well as an environment where your ideas will help us drive our business and create a more meaningful employee experience.


What You'll Do
-Deliver exceptional service and develop lasting relationships with customers via client channels for communication - phone, emails and live chats.
-Serve as a proud brand ambassador of client, constantly championing our core values to democratize fashion.
-Maintain knowledge of all client product including fit, styles and inventory.
-Assist customers in finding styles that meet their individual style and events needs.
-Troubleshoot and resolve customer issues with the utmost care and respect by listening to their problems and offering creative resolutions.
-Deliver personalized service while meeting quality and productivity goals.
-Share customer feedback and information with other team members and leaders in order to continuously improve and evolve the customer experience.
-Contribute to an empathetic, positive and energetic team culture.

Who You Are:
-You are a Problem Solver. You are able to think quickly and make decisions in a fast-paced environment.
-You are a Communicator. You listen well and understand the needs of our customers and our business. You express your ideas clearly and communicate persuasively to produce positive results.
-You have Strong Integrity. You are honest and ethical in all interactions and uphold company values and policies.
-You are Dedicated. You are committed to providing a Cinderella Experience during each customer interaction.
-You are Empathetic. You are able to see situations from the customer’s perspective and provide the best solutions aligned with Clients core values.

What you need:
2+ years of experience working in a customer-focused environment
Ability to work 40 hours per week -- can include days, evenings and weekends.

How to Apply:
To apply for one of our opportunities offered by Integrity Staffing Solutions, please click the apply button and then follow the steps following the application.


Disability Accommodations

As an equal opportunity employer, Integrity Staffing Solutions is committed to a diverse workforce and to a barrier-free application process. As part of the Integrity Staffing Solutions Accessibility Policy, if you have a disability and are having issues accessing any portion of our website or in applying for a job, please contact us for direct assistance by sending an email to Include your name, phone number, email address and the nature of your issue. Only communications regarding disability access issues will receive a response. A member of our staff will be in contact with you within 48 business hours, Monday-Friday, excluding holidays, to discuss the information you have provided and to help you complete your inquiry. Thank you for your patience and our team is looking forward to assisting you.

Consent to Contact

By applying for this job with ISS here or through any of our partner sites, you authorize ISS to contact you regarding this job opening and agree and authorize that Integrity may use automated calls to alert you of interview event dates and other important job related information. By Applying you are confirming that the telephone number you provide in your application is the number you are requesting we use to contact you and that you are permitted to use and are authorized to receive calls, automated calls or texts on this telephone number. You also understand that you are required to notify Integrity of any change to your phone number during the application process. You can opt out of receiving these communications at any time by simply pressing 3 any time during an automated call, or by entering STOP after a text message.

Ready for your next Opportunity?

To apply for one of our opportunities offered by Integrity Staffing Solutions, please click the apply button and then follow the steps following the application.