Integrity Staffing Solutions
Integrity Staffing Solutions

Customer Service Representative-Arlington TX

Pay: $15.00 Per Hour
Arlington, Texas
Temp-Hire
Posting date: 1/20/2020
Job ID: 21556

Job Description
Job Description

Customer Experience Associates (CXA) will be responsible for ensuring that all of our customers have the Cinderella Experience that has personified our clients winning brand. This role will act as a subject matter expert who delivers empathetic, detail-oriented solutions to our customers. As our frontline, all CXAs are trained and positioned for optimal employee effectiveness. You will be working with a great team with supportive team leaders. We are committed to providing employees with opportunities for growth and development, as well as an environment where your ideas will help us drive our business and create a more meaningful employee experience.

Pay
$15.00/hr

What You'll Do
-Deliver exceptional service and develop lasting relationships with customers via client channels for communication - phone, emails and live chats.
-Serve as a proud brand ambassador of client, constantly championing our core values to democratize fashion.
-Maintain knowledge of all client product including fit, styles and inventory.
-Assist customers in finding styles that meet their individual style and events needs.
-Troubleshoot and resolve customer issues with the utmost care and respect by listening to their problems and offering creative resolutions.
-Deliver personalized service while meeting quality and productivity goals.
-Share customer feedback and information with other team members and leaders in order to continuously improve and evolve the customer experience.
-Contribute to an empathetic, positive and energetic team culture.

Who You Are:
-You are a Problem Solver. You are able to think quickly and make decisions in a fast-paced environment.
-You are a Communicator. You listen well and understand the needs of our customers and our business. You express your ideas clearly and communicate persuasively to produce positive results.
-You have Strong Integrity. You are honest and ethical in all interactions and uphold company values and policies.
-You are Dedicated. You are committed to providing a Cinderella Experience during each customer interaction.
-You are Empathetic. You are able to see situations from the customer’s perspective and provide the best solutions aligned with Clients core values.

What you need:
2+ years of experience working in a customer-focused environment
Ability to work 40 hours per week -- can include days, evenings and weekends.

How to Apply:
To apply for one of our opportunities offered by Integrity Staffing Solutions, please click the apply button and then follow the steps following the application.

FIXFEEDS



Disability Accommodations

As an equal opportunity employer, Integrity Staffing Solutions is committed to a diverse workforce and to a barrier-free application process. As part of the Integrity Staffing Solutions Accessibility Policy, if you have a disability and are having issues accessing any portion of our website or in applying for a job, please contact us for direct assistance by sending an email to er@integritystaffing.com. Include your name, phone number, email address and the nature of your issue. Only communications regarding disability access issues will receive a response. A member of our staff will be in contact with you within 48 business hours, Monday-Friday, excluding holidays, to discuss the information you have provided and to help you complete your inquiry. Thank you for your patience and our team is looking forward to assisting you.

Consent to Contact

  1. By applying with Integrity, submitting a job application and/or clicking “Click Here For 5 Minute Application” anywhere on this page, you consent and allow Integrity and its agents to contact you at the telephone number provided, by text message, voice call, automated dialer, pre-recorded call or any other method, regarding job opportunities, and agree and authorize that Integrity may use automated calls or texts to alert you of interview dates, start date reminders or any other job related communications.
  2. By submitting your Indeed profile to Integrity and applying for this position, you are confirming that the telephone number you provide in your Indeed profile and job application belong to you and that you have the authorization to provide consent that this number be used as your contact method. You also confirm that this is the number you are requesting we use to contact you and you give your unrestricted consent to Integrity that will allow them to make pre-recorded calls, texts calls using an automated dialer or automated texts to this telephone number.
  3. You also understand and agree you are required to notify Integrity in writing of any changes to the provided phone number or the above consent. This includes, but is not limited to, informing Integrity if you no longer own or control the telephone number you are providing. You agree to indemnify Integrity against any damages that it incurs for your failing to provide changes to your phone number or your consent. You can opt out of receiving these communications any time by simply pressing 3 during an automated call, or entering STOP after a text message.


Ready for your next Opportunity?

To apply for one of our opportunities offered by Integrity Staffing Solutions, please click the apply button and then follow the steps following the application.

INTEGRITY STAFFING IS AN EQUAL OPPORTUNITY EMPLOYER