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Senior Customer Service Representative


JOB SNAPSHOT

Pay:-
Location:Chicago, IL
Type:Contract
Job ID:42506

ASSISTING WITH THIS POSITION

Christina Mancinelli



JOB DESCRIPTION

                      Bilingual Customer Service Specialist needed in Chicago, IL            

Integrity Staffing Solutions is currently seeking a Customer Service Specialist in the Chicago area.  Integrity Staffing Solutions provides comprehensive professional level staffing services on a nationwide basis and has been bringing companies and professionals together for over 12 years.  At Integrity Staffing Solutions, we find the best, highest paying professional level positions within the top companies in the area.  Most of the positions we identify will never be found in a newspaper or online because of the exclusive relationships we have with our clients who trust Integrity Staffing Solution’s recruiting team to identify top talent to fill their critical hiring needs. Finding a top paying job at a great company is often like signing the contract of a lifetime; let us get to work for you today! 

****Please note this position does not start until 5/1/17- this position is a potential temp to hire role

  • Directly responsible for helping meet and exceed client expectations by supporting our clients and their employees with our best-in-class HR software and services
  • Educate and advise callers on their benefits, the system, and all related processes
  • Process enrollment related transactions and take ownership of issues through resolution
  • Research customer requests and follow up with customers as needed
  • Assist with company projects and administrative tasks

 

Skills

  • Previous call center experience
  • MUST be able to work flexible shift  - office hours 7am- 7pm
  • Must be able to multi-task and prioritize
  • Strong communication skills and organizational skills are required
  • Benefits Administration  Experience
  • Bilingual- Spanish and/ or Polish speaking

Additional Information:

  • Hours: Full Time
  • Pay: $13.69
  • Employment Type: Contract
  • Limited medical and dental coverage for contractors and their families available immediately
  • Opportunities for professional growth.

Integrity Staffing Solutions is an Equal Opportunity Employer. All job offers are contingent upon the successful completion of a background check and drug screen.

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To apply for one of our opportunities offered by Integrity Staffing Solutions, please click the apply button and then follow the steps following the application.

INTEGRITY STAFFING IS AN EQUAL OPPORTUNITY EMPLOYER